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Allow widget for rescheduling an appointment #21

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wise-cheng opened this issue Nov 13, 2023 · 0 comments
Open

Allow widget for rescheduling an appointment #21

wise-cheng opened this issue Nov 13, 2023 · 0 comments

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@wise-cheng
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I am building out a mobile only SMS- based service (salon/day care/dog care) app. Current use case for the widget is only for creating new appointments, which works great with a default workflow to send the invitee a confirmation email with links to reschedule or cancel the appointment. However, to reschedule or cancel an appointment, the invitee needs to have a daySchedule account, and most invitee will not be comfortable with. I have the following questions:

  1. Can the widget be configured so that email is optional? I am using SMS based communication only via Twilio, as most small business owners may not have a business email.
  2. Is there a way to have the reschedule/cancel links embedded with the appointment/booking/invitee ids, and have the widget pre-populated with the appointment details, allowing the invitee to change or cancel the appointment?

Notes:

  1. I do recognize this may compromise security as anyone with the links will be able to make changes.
  2. I have not tested with other workflows so may be there is one that will do the above.
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