💰 Contact Center Commerce. Simplified for Webex Contact Center.
C3 for Webex CC is a collection of resources to help you collect payments over the phone with Webex CC using C3 Payment.
Being a PCI DSS Level 1 Service Provider, Customer Dynamics takes compliance seriously. C3 for Webex CC is designed to help you achieve and maintain PCI DSS compliance while taking payments.
To learn more about C3 and PCI compliance, please visit our PCI compliance documentation.
Allow customers to pay with either their credit card or bank account. C3 for Webex CC supports customer choice in the payment process.
C3 for Webex CC enables you to collect payments over the phone without the need for an agent. Customers can enter their payment details securely using their phone's keypad.
While talking to a customer, your agents can securely take payment from the customer without ever seeing or hearing the payment details.
After a successful payment, customers can receive a receipt for their transaction via email—complete with your name and logo.
For existing C3 customers, please refer to the Getting Started Guide to get started with C3 for Webex CC.
Not a C3 customer yet? Contact us to learn more about how C3 can help you collect payments over the phone with Webex CC.