diff --git a/keycloak/themes/hmda/login/register.ftl b/keycloak/themes/hmda/login/register.ftl
index aaa9b53..90fb0bc 100644
--- a/keycloak/themes/hmda/login/register.ftl
+++ b/keycloak/themes/hmda/login/register.ftl
@@ -27,10 +27,7 @@
         <span class="usa-form-hint">The provided email address will be used to notify you of any HMDA related technology updates.</span>
         <input type="text" id="email" name="email" value="${(register.formData.email!'')?html}" />
 
-        <label>Select your institutions</label>
-        <div id="institutions">
-          <span class="usa-input-help-message">${msg("hmdaEnterEmailAddress", (properties.supportEmailTo!''))}</span>
-        </div>
+        <div id="institutions"></div>
 
         <input id="user.attributes.institutions" name="user.attributes.institutions" class="usa-skipnav" hidden style="display:none;"/>
 
diff --git a/keycloak/themes/hmda/login/resources/js/register.js b/keycloak/themes/hmda/login/resources/js/register.js
index 4b9c2cd..f5d8f97 100644
--- a/keycloak/themes/hmda/login/resources/js/register.js
+++ b/keycloak/themes/hmda/login/resources/js/register.js
@@ -11,7 +11,11 @@
 
   //Given a list of institutions, return an html list of description lists for each
   function createInstitutions(institutions) {
-    var html = '<ul class="usa-unstyled-list">'
+    var labelContent = 'Select your institution'
+    if(institutions.length > 1) {
+      labelContent = 'Select all available institutions you wish to file for. You may select more than one.'
+    }
+    var html = '<label>' + labelContent + '</label><ul class="usa-unstyled-list">'
 
     for (var i = 0; i < institutions.length; i++) {
       html =
@@ -71,9 +75,9 @@
         404: function() {
           $('#institutions').html(
             '<span class="hmda-error-message">' +
-              "Sorry, we couldn't find that email domain. Please contact " +
+              "Sorry, we couldn't find that email domain. For help getting registered, please contact " +
               getEmailLink() +
-              ' for help getting registered.</span>'
+              ' and provide your institution name plus one other identifier (RSSD, tax ID, NMLS ID, etc).</span>'
           )
         }
       },
@@ -144,11 +148,7 @@
 
       // keycode (tab key) used to not warn when first tabbing into the email field
       if ((emailVal === '' || emailVal === null) && e.keyCode !== 9) {
-        $('#institutions').html(
-          '<span class="hmda-error-message">' +
-            HMDA.enterEmailMessage +
-            '</span>'
-        )
+        $('#institutions').html('')
       } else {
         // e.keyCode will be 'undefined' on tab key
         // don't make the API call on tab keyup