AsTeRICS-Ergo.exe does not work on Win 8.1 - error of missing .dll (Installer Problem)

[klues]

I've tried to install AsTeRICS-Ergo 3.3 and 4.0 on a Windows 8 Virtual Machine - both did not work :'(

• at starting with AsTeRICS-Ergo.exe: http://prntscr.com/h8qd1c
• at starting with start.bat: http://prntscr.com/h8qbiw

After installing JDK on the virtual machine, the .bat works, the .exe not.

[klues]

The error message at starting AsTeRICS-Ergo.exe is:
api-ms-win-crt-utility-l1-1-0.dll is missing
although this file is present in AsTeRICS-Ergo/runtime/bin

[klues]

the last version where the AsTeRICS-Ergo.exe works is 3.2.3.
On 3.3.0 and 4.0.0-alpha the error-message regarding the missing .dll appears. Also tested this on Win8 Tablet -> the same.

[klues]

comparing 3.2.3 with 3.3.0 on AsTeRICS-Ergo repo:
v3.2.3...v3.3.0

comparing 3.2.3 with 3.3.0 on AsTeRICS repo:
asterics/AsTeRICS@29e049a...456859a

[klues]

"good" news:
I rebuilt AsTeRICS-Ergo 3.2.3 with tags/v3.2.3 and commit klues/AsTeRICS@f877ab9 in my AsTeRICS-Ergo fork (should be the right version for 3.2.3) and I got the same dll-error.

so the problem is not in the code, but somehow in my installer-creation-suite. maybe different JDK, maybe different wix-toolset?!

[klues]

installers created on the computer of @deinhofer work on the Win8 virtual machine.
Program versions installed on his computer:

• Java: 1.8.0_131
• InnoSetup: 5.5.4
• Visual C Redistributable: 2008, 2010, 2012, 2013, 2015

so first "fix": @deinhofer creates installers. I'll try to install the same versions like above and check if installer creation then also works on my PC.

[deinhofer]

Please try it with the 4.4.0-alpha2 version

[klues]

uploaded a second release (4.0.0-alpha2) built with my private pc:

• JDK: 1.8.0_121
• InnoSetup: 5.5.9
• Visual C Redistributable: 2005, 2008, 2010, 2012, 2013, 2017
• .NET Framework: 4.5.1, 4.6, 4.6.1

[klues]

@ dll problem:
tried to:

• use same JDK as @deinhofer
• use same InnoSetup-version
• install all/different version of Visual C++ Redistributable

but nothing fixed the issue - still the missing dll-problem on Windows 8.
However, I'll set lower priority to this issue now, because we have the workaround to build releases on the laptop of @deinhofer

[stefaniehoechtl]

I also had the problem of the missing .dll (AsTeRICS Ergo 4.0.0-alpha), testing with v4.0.0-alpha3 the installation of AsTeRICS Ergo was successful. (Microsoft Windows Vista Home Premium, VAIO Sony Corporation VGN-FW21M)

[klues]

yeah, good that it works now with alpha3 :)

[klues]

issue is fixed for production, which means that it is not a problem for the releases right now - we just build the release on one of the Laptops where it works (my private laptop and the laptop of @deinhofer).

however the issue is still open, because I want to find out the reason, why installer creation does not work on some systems/on my work laptop?!