The following are samples of documentation maintained for Postman:
The following are samples of documentation created or contributed to for Zoom:
This documentation was created at the request of the Zoom Developer Relations team to help facilitate a more unified voice, tone, and content format for articles.
Additionally, the following documents were created to supplement the Developer Relations style guide:
- Article submission and review process — PDF
- Guide article template — Markdown
- FAQ article template — Markdown
- Troubleshooting article template — Markdown
The following are samples of work I edited or created to contribute to the cPanel & WHM product:
The creation of this particular guide was borne out of necessity to provide detailed information about cPanel's Linked Nodes feature to system administrators. The information was considered important, but did not have its place in any existing documentation, nor did it have a place in any related interface documentation.
This document describes WHM's DNS Zone Manager interface. I created the version 86 document and iterated on it for work done in version 96.
This document is the cPanel interface equivalent of WHM's DNS Zone Manager, with slight variations and a different user audience.
This document details cPanel's Email Deliverability interface, which lets users troubleshoot and solve their mail-related DNS records.
I revised this document after technical support received several tickets from cPanel users who were unclear what the intented purpose of this interface was. I worked with front and backend developers to better-clarify it and provide users with more clarity.
This script outlines the balance_linked_node_quotas script and how to use it. This script was created as part of the work for cPanel linked server nodes.
A script document for the sync_child_accounts script, also tied to the work for cPanel linked server nodes.
This document describes the Manage2 API and its usage. This document required me to perform a substantial overhaul from its previous iteration on our old Confluence-based documentation.
This document outlines the Manage2 API Add Licenses function. Because the Manage2 API is not part of the cPanel & WHM product, I had to migrate this documentation to Hugo and create a specific format for its publication.
This document is intended for higher-level developer audiences. The developer drafted the initial document and I applied our style guide to it to make it fit. This was originally published via Confluence, but recently moved to a Markdown format as part of a documentation transition to allow this document to live alongside our API documentation.
The Markdown version of this file is the formatted version of this document intended for our API documentation space.
A sample of a Confluence-based uapi_cpanel API function document I created.
A sample of a tutorial video produced for cPanel's Mailing Lists interface.
The following are sample documents created as part of this professional portfolio:
- Mock Accounts API - An OpenAPI mockup of an account management API document.
- Logging Your Shift in Workday - A mockup of using the Workday software to log a shift.