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Bug reporting instructions should be more helpful #31

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bklang opened this issue Jun 24, 2014 · 1 comment

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bklang commented Jun 24, 2014

There are a couple of suggestions that could do with explanation:

If we ask how to enable trace logging, we should explain how, or link to an explanation how
Instead of asking for exact version numbers, just require the Gemfile.lock and the Ruby version
The suggestions for good bug reporting should be visually separated so it doesn't appear that they are part of the actual bug report
Do we want to additionally ask for Asterisk or FS logs? Or do we wait until they are necessary?

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benlangfeld commented Jun 24, 2014

Instead of asking for exact version numbers, just require the Gemfile.lock and the Ruby version

We ask for full trace logs from startup. These include these values.

Do we want to additionally ask for Asterisk or FS logs? Or do we wait until they are necessary?

They're always helpful.

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