Centralized ticketing system for a help desk, call center, dev team, or whatever you need. Check out a live demo here: http://devmonkeyz.com/ticketdev/ it's always running the latest code and anyone can register.
The install process is fairly manual. We'll make automated install scripts in the future.
- Set up a LAMP server (WAMP also tested, it's just easier on linux :D)
- Create a MySQL database and user with insert, delete, update and select rights
- Edit the /includes/connect.php with the new database name, user, and password
- Run the install.sql script to create the tables
- Place the code into your web root folder
- (optional) For email notifications you'll also need an smtp server running on port 25
Check the issues section there are a few items and enhancements that still need to be developed. The largest remaining task is implementing multiple languages.