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Field Service Management

Field Service Management (FSM) coordinates company resources employed at, or en route to, client sites, rather than on the company's premises. FSM most commonly refers to companies who need to manage installation, service or repairs of systems or equipment.

Examples of field service use cases are:

  • In telecommunications and cable industry, technicians who install cable or run phone lines into residences or business establishments.
  • In healthcare, mobile nurses who provide in-home care for elderly or disabled.
  • In gas utilities, engineers who are dispatched to investigate and repair suspected leaks.
  • In heavy engineering, mining, industrial and manufacturing, technicians dispatched for preventative maintenance and repair.
  • In property maintenance, including landscaping, irrigation, and home and office cleaning.
  • In HVAC industry, technicians have the expertise and equipment to investigate units in residential, commercial and industrial environments.

Available addons

addon version maintainers summary
base_territory 17.0.1.0.0 max3903 brian10048 This module allows you to define territories, branches, districts and regions to be used for Field Service operations or Sales.
fieldservice 17.0.1.2.0 max3903 brian10048 Manage Field Service Locations, Workers and Orders
fieldservice_account 17.0.1.0.0 osimallen brian10048 bodedra Track invoices linked to Field Service orders
fieldservice_account_analytic 17.0.1.0.0 osimallen brian10048 bodedra Track analytic accounts on Field Service locations and orders
fieldservice_activity 17.0.1.0.0 max3903 osi-scampbell Field Service Activities are a set of actions that need to be performed on a service order
fieldservice_calendar 17.0.1.0.0 hparfr Add calendar to FSM Orders
fieldservice_crm 17.0.1.0.0 patrickrwilson Create Field Service orders from the CRM
fieldservice_equipment_stock 17.0.1.0.0 brian10048 wolfhall max3903 smangukiya Integrate stock operations with your field service equipments
fieldservice_geoengine 17.0.1.0.0 wolfhall max3903 Display Field Service locations on a map with Open Street Map
fieldservice_isp_flow 17.0.1.0.0 osi-scampbell Field Service workflow for Internet Service Providers
fieldservice_project 17.0.1.0.0 Create field service orders from a project or project task
fieldservice_recurring 17.0.1.1.0 wolfhall max3903 brian10048 Manage recurring Field Service orders
fieldservice_repair 17.0.1.0.0 smangukiya max3903 Integrate Field Service orders with MRP repair orders
fieldservice_route 17.0.1.0.0 max3903 Organize the routes of each day.
fieldservice_sale 17.0.1.0.0 wolfhall max3903 brian10048 Sell field services.
fieldservice_sale_recurring 17.0.1.0.0 wolfhall max3903 brian10048 Sell recurring field services.
fieldservice_sale_stock 17.0.1.0.0 wolfhall max3903 brian10048 Sell stockable items linked to field service orders.
fieldservice_size 17.0.1.0.0 brian10048 Manage Sizes for Field Service Locations and Orders
fieldservice_stage_server_action 17.0.1.1.0 wolfhall max3903 osi-scampbell Execute server actions when reaching a Field Service stage
fieldservice_stage_validation 17.0.1.0.0 brian10048 max3903 Validate input data when reaching a Field Service stage
fieldservice_stock 17.0.1.0.0 brian10048 wolfhall max3903 smangukiya Integrate the logistics operations with Field Service
fieldservice_stock_request 17.0.1.0.0 brian10048 wolfhall max3903 smangukiya Integrate Stock Requests with Field Service Orders
fieldservice_vehicle 17.0.1.0.0 wolfhall max3903 Manage Field Service vehicles and assign drivers

Licenses

This repository is licensed under AGPL-3.0.

However, each module can have a totally different license, as long as they adhere to Odoo Community Association (OCA) policy. Consult each module's __manifest__.py file, which contains a license key that explains its license.

OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.