Custom CRM fields in NetSuite are user-defined fields that can be added to CRM records to store business-specific information. They can be used for records such as: Task records, Phone call records, Campaign records, Case records, Solution records, Event records, and Issue records.
| Name | ID | Type | List | Used For | Help Description | Task | Phone Call | Employee | Event | Case | Notes |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Phone Call | custevent_sp_follow_up_task_phone_call | Checkbox | N/A | This field is used to track if Custom Auto Follow Up Tasks include a phone call. | Check this box if this Customer Follow Up included a phone call. | T | F | F | F | F | N/A |
| Text Message | custevent_sp_follow_up_task_text_msg | Checkbox | N/A | This field is used to track if Custom Auto Follow Up Tasks include a text message. | Check this box if this Customer Follow Up included a text message. | T | F | F | F | F | N/A |
| custevent_sp_follow_up_task_email | Checkbox | N/A | This field is used to track if Custom Auto Follow Up Tasks include an email. | Check this box if this Customer Follow Up included an email. | T | F | F | F | F | N/A | |
| Marketplace | custevent_sp_from_marketplace | List/Record | Market Place | This field is used to track the marketplace this case came from. | Add the marketplace this case came from. | F | F | F | T | F | N/A |
| Task Last Modified Date | custevent_sp_task_last_modified_date | Date | N/A | This field is used to track the last date and time the task was modified. | Autogenerated value. | T | F | F | F | F | N/A |
| Task Last Modified By | custevent_sp_task_last_modified_by | Date | N/A | This field is used to track the user who last modified the task. | Autogenerated value. | T | F | F | F | F | N/A |