Situations can be resolved automatically either by using standard actions delivered by SAP or custom actions.
You can create a custom situation action using the Manage Situation Actions
To enable standard actions, you need to configure destinations for these communication scenarios and situation templates, in your subaccount:
|
Situation Template |
Communications Scenario |
|---|---|
|
Contract is Ready as Source of Supply (PROC_CONTRACTREADYTOUSE_V3) |
Purchase Requisition Integration (SAP_COM_0102) |
|
Physical Inventory Monitoring (MAN_PHYSICAL_INVENTORY_MONITOR) |
Physical Inventory Document Integration (SAP_COM_0107) |
To enable standard actions, you need to configure the following destination APIs:
|
Situation Template |
APIs |
|---|---|
|
Contract is Ready as Source of Supply (PROC_CONTRACTREADYTOUSE_V3) |
|
|
Physical Inventory Monitoring (MAN_PHYSICAL_INVENTORY_MONITOR) |