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Contact SAP Support

We suggest you report an incident or error through the SAP Support Portal.

  1. Create a new incident. See Getting Support.

    Select the relevant component from the list:

    Component

    Description

    CA-BAS

    SAP Business Application Studio issues.

    CA-BAS-BLD-HTML5

    HTML5 module build - SAP Business Application Studio

    CA-BAS-BLD-MTA

    Build MTA applications - SAP Business Application Studio

    CA-BAS-DPL-ABAP

    Deploy to ABAP - SAP Business Application Studio

    CA-BAS-DPL-MTA

    Deploy MTA applications - SAP Business Application Studio

    CA-BAS-RUN-HTML5

    Run HTML5 Module - SAP Business Application Studio

    CA-BAS-RUN-CFG

    Run Configurations view - SAP Business Application Studio

    CA-BAS-RUN-CAP

    Run CAP application - SAP Business Application Studio

    CA-BAS-TPL-FIORI

    SAP Fiori project template - SAP Business Application Studio

    CA-BAS-TPL-MTA

    MTA templates - SAP Business Application Studio

    CA-BAS-WS-MNG

    Dev space Manager - SAP Business Application Studio

    CA-BAS-WS-CTRL

    Dev Space Controller - SAP Business Application Studio

    CA-BAS-EDT-HTML5

    Fiori development (code assist, validations, i18n) - SAP Business Application Studio

    CA-BAS-EDT-W5G

    Layout Editor (WYSIWYG) - SAP Business Application Studio

    CA-BAS-EDT-JAVA

    JAVA tools - SAP Business Application Studio

    CA-BAS-EDT-MTA

    MTA descriptor (mta.yaml) editor

    CA-BAS-CNSM

    Consume SAP Services - SAP Business Application Studio

    CA-BAS-BSC

    Basic Tools (npm, GIT) - SAP Business Application Studio

    CA-BAS-CF

    Cloud Foundry Tools command palette - SAP Business Application Studio

    CA-BAS-WIZ

    Yeoman-UI generator - SAP Business Application Studio

    CA-BAS-FLO

    File system, logging, Operator Clusters - SAP Business Application Studio

    CA-BAS-MON

    Monitoring - SAP Business Application Studio

    CA-BAS-AUT

    Login, roles, authentication, authorizations - SAP Business Application Studio

    CA-BAS-WEX

    Extension management - SAP Business Application Studio

    CA-BAS-HAN-DPL

    HANA Explorer for SAP Business Application Studio

Note:

Contact the Customer Interaction Center (CIC) in order to ask for a speed-up to your request. You will find additional information in SAP Note 560499.

We invite you to participate in the SAP Product Support Accreditation Program. This program will show you how you can work best with Product Support to get faster, easier closure to your incidents. For additional information see the SAP KBA 2911278.