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Print is not working in IE after Microsoft's security update #42

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akpratap opened this issue Jul 3, 2017 · 1 comment
Open

Print is not working in IE after Microsoft's security update #42

akpratap opened this issue Jul 3, 2017 · 1 comment

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@akpratap
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akpratap commented Jul 3, 2017

Using PrintArea 2.4.0 version, we are unable to print web pages using Internet Explorer browser. We keep getting a blank page with ‘File not found’ message. This problem started after we installed security update released by Microsoft for Internet Explorer browser.

There was a security update for IE released by Microsoft on June 13, 2017 which mentions web page printing as a known issue in this security update.

https://support.microsoft.com/en-us/help/4021558/cumulative-security-update-for-internet-explorer-june-13-2017

https://support.microsoft.com/en-us/help/4032782/a-blank-page-or-404-error-prints-when-you-try-to-print-a-frame-in-ie

Is this a known issue with PrintArea? Can you please let us know how this issue can be resolved?

Thanks,
Akhilesh

@akpratap akpratap changed the title Print is not working in IE after Microsoft's securtiy update Print is not working in IE after Microsoft's security update Jul 3, 2017
@ykosuke
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ykosuke commented Jul 6, 2017

Is this a known issue with PrintArea? Can you please let us know how this issue can be resolved?

It is possible to respond by switching to popup mode.

Https://github.com/RitsC/PrintArea#popup-mode

https://github.com/RitsC/PrintArea/blob/master/js/jquery.printarea.js#L17

Example:

var options = { mode : "popup", popClose : true };
$("#printarea").printArea(options);

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