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Template created in OO 7.5 not creates issues with 8.1.3 #2918

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ActaportTester opened this issue Oct 10, 2024 · 5 comments
Open
1 task done

Template created in OO 7.5 not creates issues with 8.1.3 #2918

ActaportTester opened this issue Oct 10, 2024 · 5 comments
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confirmed-bug Issues with confirmed bugs

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@ActaportTester
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ActaportTester commented Oct 10, 2024

This issue is unique.

  • I have used the search tool and did not find an issue describing my bug.

Operating System of DocumentServer

Windows Server

Version information

8.1.3.4

Expected Behavior

A template (Letter header) I have created in a previous version of OO (7.5) now does not work correctly in 8.1.3.
Template in MS Word
Template in OO

Actual Behavior

I have created a template to use with a textbox on the side. Since I have updated to 8.1.3.4 the Textbox is no longer there.

Attached is an example. The template opened in MS Word shows the textbox on the right hand side. When I open this in OO it is not there.
I also have a template where there is a placeholder in the textbox on the side. When I use it and the placeholder is filled with data, the placeholder is moved to the top of the document.

Unfilled Template
Filled Template

Attached are 2 screenshots showing the template before it is filled with data and after.

Reproduction Steps

  1. Create Header Template using previous version 7.5.
  2. Insert Textbox on side (after testing with a number of different templates, we assume the issue lies with the text boxes inserted on the side.)
  3. Open template using most recent version of OO (8.1.3)

Additional information

We have done extensive testing. We tested created a template in MS Word and opening it with the newest version of OO. However, this did not cause any issues.

@TatianaKirillova
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Hello @ActaportTester! Thanks for your request!
Please attach files to check the task to avoid misunderstanding of the problem.

@Rita-Bubnova Rita-Bubnova added the waiting feedback Issues that we waiting to be answered from author of issue label Oct 21, 2024
@ActaportTester
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@ActaportTester
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Thanks for your response @TatianaKirillova
Attached are 2 Dokuments that can be used for testing.

@Rita-Bubnova Rita-Bubnova removed the waiting feedback Issues that we waiting to be answered from author of issue label Oct 23, 2024
@TatianaKirillova
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Thanks for your response @TatianaKirillova Attached are 2 Dokuments that can be used for testing.

Thank you!

@TatianaKirillova
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@ActaportTester The problem with displaying the textbox in the header recurred. issue #71185 for your problem.
But the problem with the placeholder moving to the top of the document could not be reproduced.
Thanks again for providing the files.

@Rita-Bubnova Rita-Bubnova added the confirmed-bug Issues with confirmed bugs label Oct 24, 2024
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