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Issue with Cloud password gone, now problem with RTSP credentials #602

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andreyl9 opened this issue Jun 4, 2024 · 3 comments
Closed

Issue with Cloud password gone, now problem with RTSP credentials #602

andreyl9 opened this issue Jun 4, 2024 · 3 comments
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Invalid Bug/Enhancement not related to integration or already available.

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@andreyl9
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andreyl9 commented Jun 4, 2024

Description

Hi, update HA and plugins and lost camera video, check issue, probe to downgrade and reset and have some another error, wrong login and password to RTSP, check them into VLC, all be ok...
tapo

Reproduction Steps

tapo c210 hw.v1, fw 1.3.11 b2311117 rel.36789n(455)

  1. reset camera
  2. configure again credentials in tapo app
  3. delete camera from tapo control
  4. add new camera
  5. enter login/pass from step 2
  6. receive error
  7. check in VLC my string for rtsp - all be ok

Expected behavior

may be some problem in tapo control..

If applicable, add error logs.

No response

Device Firmware

1.3.11 b2311117

Integration Version

5.4.13

Using stream component

Yes

Does camera work via official integrations?

Yes

Camera has all attributes filled out in developer tools

Yes

HASS Environment

docker

Search for similar issues

Yes

Additional information

may problem in auth method in tapo control

@JurajNyiri
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Follow steps in faq.

@andreyl9
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andreyl9 commented Jun 4, 2024

I think I find way with this issue, if make credentials in tapo app for rtsp like as login and password in tapo cloud all works,
login = email
pass = pass for cloud
after it use cloud pass for nex step and in my config all worked

@andreyl9
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andreyl9 commented Jun 4, 2024

I mean ❗❗❗Invalid cloud password on firmware build 230921 and higher topic

if in camera create login and password for RTSP like login (email) and password for cloud all works

@JurajNyiri JurajNyiri added the Invalid Bug/Enhancement not related to integration or already available. label Jul 4, 2024
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Labels
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