index.php

<?php
/* TRADUZIDO EM 13/09/12  */
/*********************************************************************
    index.php

    Helpdesk landing page. Please customize it to fit your needs.

    Peter Rotich <peter@osticket.com>
    Copyright (c)  2006-2012 osTicket
    http://www.osticket.com

    Released under the GNU General Public License WITHOUT ANY WARRANTY.
    See LICENSE.TXT for details.

    vim: expandtab sw=4 ts=4 sts=4:
**********************************************************************/
require('client.inc.php');
$section = 'home';
require(CLIENTINC_DIR.'header.inc.php');
?>

<div id="landing_page">
    <h1><?= _('Welcome to the Support Center') ?></h1>
    <p>
        <?= _('In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.') ?>
    </p>

    <div id="new_ticket">
        <h3><?= _('Open A New Ticket') ?></h3>
        <br>
        <div><?= _('Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.') ?></div>
        <p>
            <a href="open.php" class="green button"><?= _('Open a New Ticket') ?></a>
        </p>
    </div>

    <div id="check_status">
        <h3><?= _('Check Ticket Status') ?></h3>
        <br>
        <div><?= _('We provide archives and history of all your current and past support requests complete with responses.') ?></div>
        <p>
            <a href="view.php" class="blue button"><?= _('Check Ticket Status') ?></a>
        </p>
    </div>
</div>
<div class="clear"></div>
<?php
if($cfg && $cfg->isKnowledgebaseEnabled()){
    //FIXME: provide ability to feature or select random FAQs ??
?>
<p><?= _('Be sure to browse our')?> <a href="kb/index.php"><?= _('Frequently Asked Questions (FAQs)') ?></a><?= _(', before opening a ticket.') ?></p>
</div>
<?php
} ?>
<?php require(CLIENTINC_DIR.'footer.inc.php'); ?>