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When we receive a report that a contract or user is not getting the syndication layer. We need
to be able to assertain where in the stack the issue has arisen, going all the way back to salesforce.
to be able to be assured that our synchronisation is working
Solution
Part One
Add healthchecks for validating whether or not contracts and users are in sync with salesforce.
This could take the form of:
A manual query of salesforce compared to postgres
Noting failed contract syncs from the sqs queue
Part Two
Add run-book for the two new healthchecks. This may include:
adding a remedial endpoint for ad-hoc manual targeted synchronisation from salesforce to postgres of a specific contract or user.
adding a validation endpoint for ad-hoc manual checking of contracts in salesforce that should be copied over (i.e. just see their contract_id, dates of validity, date added).
The text was updated successfully, but these errors were encountered:
Add syndication out of sync healthcheck
Problem Statement
When we receive a report that a contract or user is not getting the syndication layer. We need
Solution
Part One
Add healthchecks for validating whether or not contracts and users are in sync with salesforce.
This could take the form of:
Part Two
Add run-book for the two new healthchecks. This may include:
The text was updated successfully, but these errors were encountered: