[NEW] récupération des variables de subtitutions de dolibarr dans les tickets

[lmag]

$substitutionarray['USER_SIGNATURE'] = $user->signature;
$substitutionarray['TICKET_TRACKID'] = $object->track_id;
$substitutionarray['TICKET_REF'] = $object->ref;
$substitutionarray['TICKET_SUBJECT'] = $object->subject;
$substitutionarray['TICKET_TYPE'] = $object->type_code;
$substitutionarray['TICKET_SEVERITY'] = $object->severity_code;
$substitutionarray['TICKET_CATEGORY'] = $object->category_code; // For backward compatibility
$substitutionarray['TICKET_ANALYTIC_CODE'] = $object->category_code;
$substitutionarray['TICKET_MESSAGE'] = $object->message;
$substitutionarray['TICKET_PROGRESSION'] = $object->progress;

[lmag]

Rangement dans dolibarr et réaliser une PR

[lmag]

TICKET_TRACKID
TICKET_REF
TICKET_SUBJECT
TICKET_TYPE
TICKET_SEVERITY
TICKET_CATEGORY
TICKET_ANALYTIC_CODE
TICKET_MESSAGE
TICKET_PROGRESSION
TICKET_USER_ASSIGN
TICKET_USER_CREATE