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Customer wants to talk to a professional in person. Customer uses the chat to schedule a time. Customer gets notified of opening times only after at the end of the interaction, not before entering the chat.
Solution:
Notify the customer about opening times when they enter the chat.
Steps to reproduce:
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The text was updated successfully, but these errors were encountered:
kapitaali
changed the title
Feature request: Make chatbot declare service times before chat interaction
Make chatbot declare service times before chat interaction
Jun 21, 2024
Problem:
Customer wants to talk to a professional in person. Customer uses the chat to schedule a time. Customer gets notified of opening times only after at the end of the interaction, not before entering the chat.
Solution:
Notify the customer about opening times when they enter the chat.
Steps to reproduce:
added as an image
The text was updated successfully, but these errors were encountered: