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App Freezing During Episode Playback #2959

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mdrockwell opened this issue Sep 30, 2024 · 1 comment
Open
1 task done

App Freezing During Episode Playback #2959

mdrockwell opened this issue Sep 30, 2024 · 1 comment
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[Area] Playback Episode playback issue [Priority] Medium Not urgent but should be prioritised soon [Type] Bug Not functioning as intended.

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@mdrockwell
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mdrockwell commented Sep 30, 2024

Description

From a user report:

Often the freeze happens when I tap the up-next hamburger icon in the upper right corner of the screen, and it does not respond.

Sometimes it happens when I tap the play / pause button and it does not respond.
I don't remember which was the case this time.

8797534-zd-a8c

Step-by-step reproduction instructions

No commonality that the user could identify.

They say it happens randomly — not a specific podcast or episode.

I have not been able to reproduce the issue.

Screenshots or screen recording

No response

Did you search for existing bug reports?

  • I have searched for existing bug reports.

Device, Operating system, and Pocket Casts app version

App version : 7.72 (9270)
Phone: Google - Panther - Pixel 7 - panther
Android version: 14 SDK 34

@mdrockwell mdrockwell added the [Type] Bug Not functioning as intended. label Sep 30, 2024
@MiSikora MiSikora added the [Area] Playback Episode playback issue label Sep 30, 2024
@jinnypark
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jinnypark commented Oct 4, 2024

User was able to reproduce this issue couple more times.

Happened twice more in the past few days.
Not certain but it's possible that it only happens when I click on the Up Next icon at the upper right corner of the play screen, when an episode is playing.
And even then, certainly doesn't always, or even usually happen.
Race condition?
Not sure whether I mentioned this earlier, but my up next queue usually has more than 900 episodes in it. (Hope springs eternal.)
...
A new episode started and I was curious what was below it in the queue. so I tapped the queue icon. As so frequently before, there was no response, and Android said that the app was frozen. But this time I just waited a few seconds, and then tried again, and the app was responsive.

p1728055027324599/1727000379.618769-slack-C02A333D8LQ

@geekygecko geekygecko added the [Priority] Medium Not urgent but should be prioritised soon label Oct 8, 2024
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Labels
[Area] Playback Episode playback issue [Priority] Medium Not urgent but should be prioritised soon [Type] Bug Not functioning as intended.
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