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sla.html
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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>Exp Host | Legal</title>
<link href="https://fonts.googleapis.com/css2?family=Ubuntu:wght@400;700&display=swap" rel="stylesheet">
<link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/5.15.4/css/all.min.css">
<link rel="apple-touch-icon" sizes="180x180" href="/apple-touch-icon.png">
<link rel="icon" type="image/png" sizes="32x32" href="/favicon-32x32.png">
<link rel="icon" type="image/png" sizes="16x16" href="/favicon-16x16.png">
<link rel="manifest" href="/site.webmanifest">
<meta name="msapplication-TileColor" content="#da532c">
<meta name="theme-color" content="#ffffff">
<style>
:root {
--primary-color: #6C63FF;
--secondary-color: #ce42f5;
--background-color: #0F0F1A;
--text-color: #FFFFFF;
--accent-color: #FF6B6B;
}
* {
margin: 0;
padding: 0;
box-sizing: border-box;
}
/* Custom scrollbar styles */
::-webkit-scrollbar {
width: 12px; /* Width of the scrollbar */
background-color: #1c1c1c; /* Background color of the scrollbar track */
}
::-webkit-scrollbar-thumb {
background-color: var(--primary-color); /* Color of the scrollbar thumb */
border-radius: 10px; /* Rounded corners for the scrollbar thumb */
border: 2px solid #1c1c1c; /* Border around the scrollbar thumb */
}
::-webkit-scrollbar-thumb:hover {
background-color: var(--secondary-color); /* Color of the scrollbar thumb on hover */
}
body {
scrollbar-color: #00bfff #0F0F1A;
scrollbar-width: thin;
background-color: #0F0F1A;
color: #f0f0f0;
font-family: 'Ubuntu', sans-serif;
margin: 0;
display: flex;
flex-direction: column;
align-items: center;
padding: 0;
}
header {
background-color: rgba(15, 15, 26, 0.8);
backdrop-filter: blur(10px);
position: fixed;
width: 100%;
z-index: 1000;
transition: all 0.3s ease;
padding: 10px 0; /* Adjusted for better alignment */
}
nav {
display: flex;
justify-content: space-between;
align-items: center;
max-width: 1200px;
margin: 0 auto;
padding: 0 20px;
}
.logo {
display: flex;
align-items: center; /* Aligns the logo and text vertically */
gap: 10px; /* Adds space between the logo and text */
}
.logo img {
width: 50px; /* Set the desired width */
height: auto; /* Maintain aspect ratio */
}
.logo span {
font-size: 1.5rem;
font-weight: 700;
color: var(--primary-color);
}
.nav-links {
display: flex;
list-style: none;
}
.nav-links li {
margin-left: 30px;
}
.nav-links a {
color: var(--text-color);
text-decoration: none;
font-weight: 600;
transition: color 0.3s ease;
}
.nav-links a:hover {
color: var(--primary-color);
}
.content {
width: 100%;
max-width: 1200px;
padding: 80px 20px 20px;
display: flex;
flex-direction: column;
align-items: center;
}
.title-box {
width: 80%;
padding: 20px;
margin-bottom: 20px;
background: url('/images/image.png') no-repeat center center;
background-size: cover;
border-radius: 15px;
display: flex;
justify-content: center;
align-items: center;
box-shadow: 0 4px 8px rgba(0, 0, 0, 0.3);
}
.title-box h1 {
font-size: 2.5em;
color: #ffffff;
text-shadow: 2px 2px 4px rgba(0, 0, 0, 0.7);
}
.text {
width: 80%;
margin-bottom: 20px;
font-size: 1.2em;
text-align: center;
}
.sub-text {
width: 80%;
font-size: 1em;
text-align: center;
color: #cccccc;
}
.section-title {
width: 80%;
font-size: 2em;
margin: 20px 0 10px;
text-align: center;
}
.section-subtitle {
width: 80%;
font-size: 1.5em;
margin: 10px 0;
text-align: center;
color: #aaaaaa;
}
.section-text {
width: 80%;
font-size: 1em;
text-align: justify;
color: #dddddd;
margin: 10px 0;
}
footer {
padding-top: 50px;
background-color: rgba(15, 15, 26, 0.8);
text-align: center;
}
footer p {
margin: 10px 0;
}
footer .social-icons {
margin-top: 60px;
}
footer .social-icons a {
color: var(--text-color);
text-decoration: none;
font-size: 1.5rem;
margin: 0 10px;
transition: color 0.3s ease;
}
footer .social-icons a:hover {
color: var(--primary-color);
}
.social-links {
margin-bottom: 20px;
}
.social-links a {
color: var(--text-color);
font-size: 1.5rem;
margin: 0 10px;
transition: color 0.3s ease;
}
.social-links a:hover {
color: var(--primary-color);
}
</style>
</head>
<body>
<header>
<div class="container">
<nav>
<div class="logo">
<img src="/images/logo.png" alt="Exp Host Logo" style="width: 50px; height: auto;">
<span>Exp Host</span>
</div>
<ul class="nav-links">
<li><a href="index.html">Home</a></li>
<li><a href="#features">Pricing</a></li>
<li><a href="https://billing.exphost.net">Billing</a></li>
<li><a href="legal.html">Legal</a></li>
<li><a href="https://panel.exphost.net">Panel</a></li>
</ul>
</nav>
</div>
</header>
<div class="content">
<div class="title-box">
<h1>Legal Documents</h1>
</div>
<div class="section-title">
<h2>Service Level Agreement (SLA)</h2>
</div>
<div class="section-text">
<h3>1. Introduction</h3>
<p>ExpHost ("we", "us", "our") provides Minecraft server hosting services with the following guarantees and commitments to our customers ("you", "your").</p>
</div>
<div class="section-text">
<h3>2. Uptime Guarantee</h3>
<p>We guarantee a 99% uptime for our Minecraft servers. If we fail to meet this uptime guarantee, you may be eligible for compensation as outlined in Section 7.</p>
</div>
<div class="section-text">
<h3>3. Service Provisioning</h3>
<p>Most servers will be up and running within one hour of order confirmation.</p>
</div>
<div class="section-text">
<h3>4. Support Availability</h3>
<p>We provide nearly 24/7 support, with a team distributed across various time zones to ensure timely assistance.</p>
</div>
<div class="section-text">
<h3>5. Maintenance and Downtime</h3>
<p>
<strong>Scheduled Maintenance:</strong> We will notify you in advance of any scheduled maintenance that may cause downtime.<br>
<strong>Emergency Maintenance:</strong> We may need to take down servers or the network for urgent security issues or to assist specific clients.
</p>
</div>
<div class="section-text">
<h3>6. Data Center Limitations</h3>
<p>We cannot control downtime caused by our data centers and do not guarantee specific resolution times for such incidents.</p>
</div>
<div class="section-text">
<h3>7. Security and Data Loss</h3>
<p>We employ top-of-the-line security measures. However, in the event of a breach or data loss, you may be entitled to compensation based on the extent of the loss. Please contact support for assessment and compensation details.</p>
</div>
<div class="section-text">
<h3>8. Performance Metrics</h3>
<p>Our services are monitored for performance, and we ensure servers are running optimally. Metrics and logs are available upon request.</p>
</div>
<div class="section-text">
<h3>9. Remedies for Breach</h3>
<p>If we fail to meet the SLA terms, you may be eligible for compensation. Compensation details are available upon request and will be assessed based on the impact and duration of the service disruption.</p>
</div>
<div class="section-text">
<h3>10. Changes to the SLA</h3>
<p>We reserve the right to modify this SLA. Any changes will be communicated to you in advance.</p>
</div>
<div class="section-text">
<h3>11. Contact Information</h3>
<p>For support or questions regarding this SLA, please contact us at <a href="mailto:[email protected]">[email protected]</a>.</p>
</div>
</div>
<footer>
<div class="u-container-layout u-valign-top-lg u-valign-top-md u-valign-top-sm u-container-layout-2">
<a href="https://www.astrofoxstudios.com" class="u-image u-logo u-image-1" data-image-width="2047" data-image-height="629" title="Home">
<img src="https://www.astrofoxstudios.com/images/image.png" class="u-logo-image u-logo-image-1" style="width: auto; height: 100px;">
</a>
</div>
<div class="container">
<div class="social-links">
<a href="https://www.youtube.com/channel/UCamVCCPTcTfXqHCOJp5i0Fw"><i class="fab fa-youtube"></i></a>
<a href="https://twitter.com/AstroFoxStudios"><i class="fab fa-twitter"></i></a>
<a href="https://discord.gg/bxcfsjyVYZ"><i class="fab fa-discord"></i></a>
</div>
<p>© 2024 Exp Host. All rights reserved.</p>
</div>
</footer>
</body>
</html>