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Report phase crashes near end #124

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SimonFinch63 opened this issue Jul 28, 2023 · 3 comments
Open

Report phase crashes near end #124

SimonFinch63 opened this issue Jul 28, 2023 · 3 comments

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@SimonFinch63
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2023-07-28 13:56:32,075 [DEBUG] STREAM b'IDAT' 1109 11146
2023-07-28 13:56:32,090 [ERROR] Traceback (most recent call last):
File "pptx/slide.py", line 259, in getitem
File "src/lxml/etree.pyx", line 1178, in lxml.etree._Element.getitem
IndexError: list index out of range

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "core/Engine.py", line 199, in run
File "core/Engine.py", line 362, in finalize
File "output/presentations/cxPptFsoUseCases.py", line 572, in createCxHamUseCasePpt
File "output/presentations/cxPptFsoUseCases.py", line 609, in generateRemediationSlides
File "pptx/slide.py", line 261, in getitem
IndexError: slide index out of range

I have tried running with DefaultThresholds and with our Custom Thresholds, same result, same error

@alexafshar
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Hi,
Can't see anything that would raise a flag. Can ensure you are using the latest release as of today (1.5.9.8). what method of installation did you use. Its hard from this snippet to ascertain the issue. If you'd like to email me your full log file (please don't post here), I can further investigate. [email protected]

@alexafshar
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Not able to reproduce and provided some suggestions on it through direct email. The executable linux bundle works as I provided feedback on that @SimonFinch63 but if you try the suggestions I had in email and any worked please update this ticket for everyone's benefit. If not, I'll keep this ticket open in case anyone else has come across it.

@SimonFinch63
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I have tested 1.6 on both Windows and Linux, Windows works well, Linux crashes with the same errors as 1.5.9.8.

2024-02-142024-02-14 16:57:05,046 [DEBUG] no evaluation found, ignoring expression: Find online documents for <a href='https://docs.appdynamic 16:57:05,141 [DEBUG] STREAM b'PLTE' 41 768
2024-02-14 16:57:05,141 [DEBUG] STREAM b'tRNS' 821 255
2024-02-14 16:57:05,141 [DEBUG] STREAM b'pHYs' 1088 9
2024-02-14 16:57:05,141 [DEBUG] STREAM b'IDAT' 1109 11146
2024-02-14 16:57:05,141 [DEBUG] STREAM b'IHDR' 16 13
2024-02-14 16:57:05,141 [DEBUG] STREAM b'PLTE' 41 768
2024-02-14 16:57:05,141 [DEBUG] STREAM b'tRNS' 821 255
2024-02-14 16:57:05,142 [DEBUG] STREAM b'pHYs' 1088 9
2024-02-14 16:57:05,142 [DEBUG] STREAM b'IDAT' 1109 11146
2024-02-14 16:57:05,148 [DEBUG] STREAM b'IHDR' 16 13
2024-02-14 16:57:05,148 [DEBUG] STREAM b'PLTE' 41 768
2024-02-14 16:57:05,148 [DEBUG] STREAM b'tRNS' 821 255
2024-02-14 16:57:05,148 [DEBUG] STREAM b'pHYs' 1088 9
2024-02-14 16:57:05,148 [DEBUG] STREAM b'IDAT' 1109 11146
2024-02-14 16:57:05,149 [DEBUG] STREAM b'IHDR' 16 13
2024-02-14 16:57:05,149 [DEBUG] STREAM b'PLTE' 41 768
2024-02-14 16:57:05,149 [DEBUG] STREAM b'tRNS' 821 255
2024-02-14 16:57:05,149 [DEBUG] STREAM b'pHYs' 1088 9
2024-02-14 16:57:05,149 [DEBUG] STREAM b'IDAT' 1109 11146
2024-02-14 16:57:05,163 [ERROR] Traceback (most recent call last):
File "pptx/slide.py", line 259, in getitem
File "src/lxml/etree.pyx", line 1178, in lxml.etree._Element.getitem
IndexError: list index out of range

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "core/Engine.py", line 207, in run
File "core/Engine.py", line 370, in finalize
File "output/presentations/cxPptFsoUseCases.py", line 572, in createCxHamUseCasePpt
File "output/presentations/cxPptFsoUseCases.py", line 609, in generateRemediationSlides
File "pptx/slide.py", line 261, in getitem
IndexError: slide index out of range

2024-02-14 16:57:05,166 [DEBUG] controller.prod.appd-saas.srv.westpac.com.au - Closing connection
2024-02-14 16:57:05,167 [DEBUG] asyncio - Task count: 2 - EventLoop delay 72.2983

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